Frequently asked Questions

Common queries answered

You can expect 2-4 days in Australia.

All products have a 24 month warranty against defective manufacture and will be replaced where possible. Alternatively you’ll get a credit on this website for replacement value.

Warranty Policy

You can return item within 30 days of purchase, as long as you have original packaging, and receipt of purchase. Well need to approve it first, as there are some conditions.

Refunds & returns Policy

Login to your account and go to account details

You’ll get an email from us as soon as we have shipped your order.
You’ll also get update emails from Australia Post, or courier in some B2B cases.
If you cant see these notifications, please check your junk mail folder for these notifications.

Use the form on this page.

let us know using the form on this page and we will ensure you get the correct changes made.

Yes we will ship anywhere in the world. Let us know if you are having problems filling in your address details.

Yes, all your items will come in one package.

Still need help?

Get in touch with us

Please enable JavaScript in your browser to complete this form.